Privacy policy

At Moooniverse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing and shipping address.

  • Payment Information: Details used to complete purchases (handled securely via trusted third-party payment providers).

  • Order & Usage Data: Items you’ve purchased, browsing history, preferences, and interactions on our site.

  • Device Information: IP address, browser type, time zone, and cookies used to enhance your experience.

2. How We Use Your Information

We use your data to:

  • Fulfill and manage your orders

  • Provide customer support and respond to your queries

  • Improve our website, products, and services

  • Send order updates, promotional offers, and marketing content (only with your consent)

  • Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell your personal data. We only share it with:

  • Service Providers: Like payment gateways, courier services, and email marketing platforms to process your orders and provide better service.

  • Legal Authorities: When required by law or in response to lawful requests.

4. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of promotional emails anytime by clicking “unsubscribe”

  • Request a copy of the information we hold about you

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website traffic. You can manage or disable cookies via your browser settings.

6. Data Security

We implement industry-standard security measures to safeguard your information. While we strive to protect your data, no online system is entirely foolproof. Please take appropriate precautions when using the internet.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

📧 Email: themoooniverse@gmail.com
📞 Phone: +91 8178595272

SECTION 18 - GOVERNING LAW (LAW OF JURISDICTION)

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Delhi, India