Terms of service

Welcome to Moooniverse. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our platform.

1. Use of the Website

By using www.moooniverse.com, you confirm that:

  • You are at least 18 years old or have the consent of a parent/guardian.

  • You will not use the website for any unlawful or prohibited activities.

  • All information you provide is true, accurate, and current.

2. Product Information & Pricing

  • We make every effort to display product details, colors, and prices accurately.

  • Prices are subject to change without notice.

  • In case of an error in pricing or product details, we reserve the right to correct it and cancel any affected orders.

3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel or refuse any order for any reason.

  • All payments are processed securely through trusted third-party gateways.

4. Shipping & Delivery

  • Orders are typically dispatched within the mentioned timelines.

  • Delivery times may vary based on location and external factors.

  • Moooniverse is not responsible for delays caused by courier partners or unforeseen events.

5. Exchange Policy

  • We do not offer returns or refunds.

  • Exchanges are only accepted if the product is wrong or defective, with proof provided within 48 hours of delivery.

  • Once approved, exchanged items will be delivered within 7 working days.

6. Intellectual Property

All content on the Moooniverse website—including logos, product images, text, and design—is the intellectual property of Moooniverse and cannot be copied, used, or distributed without written permission.

7. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages resulting from the use of our website or products.

  • Any technical issues, delays, or losses caused by third-party services (such as payment gateways or shipping providers).

8. Changes to Terms

We may update or modify these Terms of Service at any time. Please review them regularly. Continued use of the site after changes means you accept the updated terms.

9. Contact Us

For any questions about these Terms, contact us at:

📧 Email: themoooniverse@gmail.com
📞 Phone: +91 8178595272